Institute of Internal Communication

Bonnie Budzowski looks at credibility, what it is and how you are judged. When asked about the definition of credibility, you might say, “I know it when I see it,”— like I know friendly or likable. When pressed, however, do you really know the definition of credibility?

Sean Klonaris says many people who prepare to speak do so by focusing on the wrong things and as a result waste a lot of time and energy without seeing fast results and improvement.

The vast majority of people working in internal communications think that their company doesn’t devote enough resources to the task. That’s the conclusion of a poll held this summer by CiB, the British Association of Communicators in Business.  

Steve Nichols takes a look at what we can do to make employees believe the messages they hear from their CEOs. And digs into history for some clues at the same time.

Geoff Davies takes a look at the best way to get the most out of your interviews with CEOs. He argues that it is all in the preparation and approach.

In this article David Jacobs, from IoIC members Lewis-Barned & Associates (http://www.lewis-barned.co.uk/), talks to Paul Swift, MD of PSC Ltd a leadership coaching and change management consultancy and Peter Johnston, change consultant at Turner & Townsend, about their experiences of helping organisations engage with staff and successfully manage business change.

Andy Parsley, founding director of Green Lion, takes a closer look at the importance of employee engagement.

Nigel Curtis of Midlands-based CW Corporate Communications took exception to last month’s ezine article about PDFs potentially being boring. He says that, if handled correctly, PDFs can be anything but. He has a sample for you to download too to prove his point.

What’s the difference between a copywriter and a journalist? Many people would say the obvious answer is that one works on marketing communications, while the other works on press communications. But is that all there is to it, or where does that leave Internal Comms?