#WeMatterAtWork

We are the only professional body dedicated to internal communication, we exist to help organisations and people succeed through promoting internal communication of the highest standard.
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Membership

Membership offers the chance to demonstrate your professional credibility to the highest standards, access extensive IC resources and events, and network with industry peers.

Learn and develop

Learn and Develop

We support your internal communication career at every stage with learning resources, best practices, and opportunities to boost your professional profile.

Events

Events

Our events empower our community to connect, engage, and learn together.

Mapping your career

Whether you're new to internal communication or considering your next career move, you can use the IoIC Profession Map to identify where you are, and where you want to be.

The Profession Map includes key career levels and describes the knowledge and skills required to be an effective communicator at each level.

Explore the Profession Map

Careers  

Building the future of the internal communication profession and driving awareness of internal communication as a career of choice.

Ceri Doyle

Member spotlight Ceri Doyle

Meet Ceri Doyle, Senior Communications Officer at Beacon Cymru and IoIC Advanced Diploma alumna. From supporting internal comms during a major merger to helping launch a staff platform embraced within 48 hours, Ceri is making a real impact through strategic, empathetic communication.

Colette Clements

Member spotlight Colette Clements

Colette Clements, Internal Communications Assistant at ScottishPower, is driving employee engagement through Viva Engage and shaping campaigns that connect people to purpose. With the support of IoIC membership, she’s building confidence, skills, and a strong professional network to grow into a strategic communicator.

More about #IChoseIC

 

Latest Knowledge & Insights

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03 Dec 2025

Shaping thinking at a higher level

A growing number of internal communication professionals are being asked to step up as strategic advisers to the top of the organisation. What are the skills and tactics you need to influence, coach and challenge leaders?

Voice
Podcast episode featuring Dr Margaret Heffernan on using conversation to navigate uncertainty. From IoIC’s “The Future of Internal Communication.”
03 Dec 2025

Using conversation to navigate uncertainty with
Margaret Heffernan

Leading an organisation has never been more challenging. As the forces impacting business performance grow ever more complex, trading conditions are increasingly tumultuous. Traditional management tools are no longer effective. Leaders must find different ways to explore the unknown and shore up operating resilience. In this episode, Cat, Jen and Dom are joined by entrepreneur, CEO, writer and keynote speaker Margaret Heffernan to explore the power of conversation in unleashing fresh thinking.

Podcast
Explore the Knowledge Hub

 

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Upcoming Events & Training 

12, 19 January 2026

Becoming a Trusted Business Partner

8 CPD

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

Training
Online
12 January 2026

The Power of Storytelling

8 CPD

Most suitable for internal communicators responsible for IC delivery and planning, this one-day course will show you how to move beyond data, facts and information by harnessing the power of storytelling - a proven technique which can have a dramatic impact on the way you, your team and company communicate and share information.

Training
Online
See more

Latest IoIC News

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11 Dec 2025

Shaping the year ahead: IoIC’s plans for 2026

Guided by member feedback and the changing needs of internal communicators, the Institute of Internal Communication is preparing a year focused on clarity, advocacy and strengthening its community. What can members expect?

News
Read more

 

The IoIC offers a wide variety of courses that could help meet the needs of our team, with a proven track record of delivery. As well as learning for the IoIC, your courses give the ability to meet other comms professionals to share and learn from each other.

Transport for London

A great way to learn and be challenged on where you can improve your internal communications with thought provoking material.

Lloyds Banking Group

‘I found the new competency framework very useful in shaping new roles, and courses have been very beneficial to my team.

Imperial Brands

As an agency which is focused only on internal communication it made sense for people across Sequel to be part of the Institute, which we’ve long recognised as the definitive voice of the industry, and to share their learnings with other members of the team. We’ve also attended events at a national and local level and we’re all fans of the communication for members including Voice magazine, the regular email newsletter and the content for members on the website.

Sequel Group

 

 

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Testimonial from Leah Booker for the Foundation Diploma

The Level 4 Foundation Diploma

🎓 Thinking about taking your internal comms skills to the next level? The Foundation Diploma in Internal Communication, delivered in partnership with Solent University, provides the skills and knowledge required of an internal communication professional in the early stages of their career.  Next Cohort starts 28 January 2026.

Learn more

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Podcast graphic with the title “Using conversation to navigate uncertainty,” featuring Dr Margaret Heffernan for The Future of Internal Communication.

New podcast with Margaret Heffernan

In this episode, Jen, Dom and Cat chat with Margaret Heffernan to her views on the power of conversation. In ambiguous and chaotic work landscapes, convening group discussions to hear diverse perspectives and harness collective intelligence is a new leadership meta-skill.

Listen on Podbean