Upcoming Training

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

This course is designed to help attendees make the most of their internal communication channels, enabling the delivery of meaningful and compelling communication, the cultivation of positive employee experiences, and facilitating effective multi-directional communication.

This Masterclass will cover what works, what doesn’t, the risks, the opportunities and most importantly, the benefits of AI for the world of internal communication. The session will also demonstrate best practice prompting using common tools. The session will be delivered by Tim Cook, AI Expert and former UK Government Advisor.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

Many internal changes are driven by technology, process and digitalisation. Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working. This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.

Harness the power of AI as a strategic tool for internal communication and drive your organisation's change programme around AI adoption.

This half-day training will provide expert guidance and proven strategies for understanding and communicating with your hard-to-reach colleagues, including building insights, using data, channel selection and use and techniques for driving engagement. The session will also ensure you are able to measure and evaluate the success of your communications, using these insights to progress and demonstrate impact.

This course is tailored for senior internal communicators who wish to leverage storytelling as a strategic tool within their organisations. It is ideal for those aiming to influence executive stakeholders, shape organisational culture, and foster alignment with business objectives through impactful storytelling.

This unique Coaching and Development Programme is designed to empower communicators with the mindset, tools, support and practices they need to unlock their inner confidence and natural potential.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.

Most suitable for internal communicators responsible for IC delivery and planning, this one-day course will show you how to move beyond data, facts and information by harnessing the power of storytelling - a proven technique which can have a dramatic impact on the way you, your team and company communicate and share information.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

This one-day virtual learning programme will consider D&I in an ever-changing world, and explore the role of communication and engagement professionals in fostering inclusive and innovative workplace cultures. You will learn how to build empathy around diversity and inclusion amongst employees, explore the use of inclusive language to create a culture of respect, and become equipped with practical tools to help you drive the diversity and inclusion agenda in your organisation.

This highly interactive virtual training focuses on deepening the knowledge, insight and professional skill set of experienced communications professionals who wish to take a further step in their own development and attain a more profound understanding and advanced skill level in effective change communications.

This two-part virtual learning programme takes an in-depth look at the principles and practice of good practice communication planning in the context of organisational change, equipping participants with a robust process. This course will equip you with the skills and knowledge required to successfully plan your internal communications and give you the opportunity to put your learning into practice.

Gravitas gives you the authority to influence, and the licence to create impact. It allows you to command the trust and respect of others. Vital skills in life, your career, and your role as an IC professional. To have gravitas, you need to fully understand yourself and others. This virtual course will explore how people interact, what makes you a trusted communicator, and how psychology, emotional intelligence, neuro and cognitive diversity allow you to build and maintain trust.

This course focuses on the role of listening and feedback in the workplace, how it drives meaningful connection, trust, engagement and enables internal communicators to deliver measurable impact and align with strategic business priorities. The programme will be most suited to those working at Level 2 and 3 of the Profession Map, equipping them with the skills and strategic mindset required to influence and develop the listening culture in their workplace.

While changes in ways of working continue to accelerate, many organisations are experiencing increasing cynicism and fatigue towards change initiatives. This course will address these challenges head-on, exploring the critical role of Agile in navigating constant change, especially AI, and in ensuring organisations stay relevant and sustainable in today’s rapidly evolving business landscape. Attendees will also learn how to use AI to tackle Agile fatigue as well as enhance communication, boost engagement and improve productivity.

This workshop will explore how culture works to shape organisational reality and why it is so difficult to ‘see’ it and change it. It will consider what kind of communication practice works for culture management, including how and when to communicate values and what these should look like for maximum effect. The course will also look at how how communicators can generate powerful insights about culture and how to use these insights to support leaders in shaping culture through communication.

This virtual course delivered over two live sessions is packed with tips, techniques and the opportunity to learn from course tutor, Liz Cochrane, as well as fellow participants. It brings level one of the IoIC profession map to life and is ideal for internal communication professionals who are in the early stages of their IC career. Explore both the 'What?' and 'Why?' of communication so you can pack a punch and deliver added value communication.

This highly interactive virtual learning masterclass is designed to introduce communication practitioners to the principles of neuroscience, explaining how the brain operates, and providing communication and engagement practitioners with a deeper and clearer understanding of how to support teams, drive engagement and enable effective change.

This virtual learning course, delivered over two live sessions with opportunities for delegates to support and learn from one another in between, will equip internal communicators with the skills and knowledge to write confidently and effectively across a variety of channels and for a range of audiences.

Ideal for IC professionals at any stage of their Microsoft 365 journey, this three-part virtual learning programme provides a communication-first approach that helps internal communicators to apply the 365 tools effectively within their organisations. The course will support IC professionals to fully utilise the 365 suite for communication and organisational goals, exploring the role of 365 in their communication mix and how to work effectively with IT teams. Attendees will complete the course with a channel map to use in their organisation, and will equip them with the tools they need to create their launch strategy and measure its success.

With purpose moving ever higher up board room agendas and with internal communicators in the hot seat to help shape, communicate and embed it - purpose is fast becoming a  key priority for IC. Communicating Purpose will explore the increasingly vital role of purpose in today's organisations and for internal communicators, and will support IC professionals to make the most of this opportunity.

This highly interactive virtual course will equip IC professional with new knowledge around the theories which underpin successful change management communications, and will provide attendees with the opportunity to apply new skills and techniques to a real-life change scenario in a safe environment.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers. The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

In this one-day workshop, you’ll learn how to integrate AI into your professional IC toolkit, transforming the way you create internal communications. From campaign and event planning, data analysis to multimedia content creation and more, we’ll guide you through every step, helping you work smarter, effectively and with more creativity. During the course you'll have the opportunity to interact and actively participate in the live demos of the tools to become an AI-savvy editor and a skilled AI prompt engineer, so you can move your craft and art of internal communication to the next level.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.

A podcast can be a useful, effective and authentic way of talking directly to colleagues. This training course introduces you to everything you need to know if you’ve ever wondered about using podcasting in your internal communications. It will give you an introduction and an overview of how to get started with your own podcast, from planning and equipment to recording and editing.

From change programmes to strategic narrative, internal communicators are being called upon to take a more strategic approach to writing. This interactive workshop will equip delegates with the techniques and knowledge they need to write at a strategic level and to have real business impact. This course is ideal for internal communicators who have either taken the Writing Skills for the Internal Communication Professional course or who are at a manager level or above.

The course - split over two highly interactive sessions - will provide attendees with the knowledge and skills they need to steer through the strategic maze and deliver clear, concise and strategic communications. The course will equip participants with the understanding and tools they need to convert strategy into communications actions; play a role in strategy formulation and development; and the ability to prepare and implement their own communications strategy.

Most suitable for internal communicators responsible for IC delivery and planning, this one-day course will show you how to move beyond data, facts and information by harnessing the power of storytelling - a proven technique which can have a dramatic impact on the way you, your team and company communicate and share information.

Many internal changes are driven by technology, process and digitalisation. Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working. This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.

This masterclass is an opportunity to explore how to enhance hybrid team effectiveness using proven tools and techniques. It explores the psychology of hybrid team performance to accelerate more agile ways of working. Creating and nurturing work environments that foster inclusion and engagement is now an imperative for any line manager with people responsibility and enhanced internal communication is a vital element of team cohesion. The session offers practical starting points and the chance to ask questions, compare notes and learn from peers who are experiencing similar hybrid work challenges within their organisations.

This course will help internal communication professionals learn how to become effective business partners and trusted advisors to the senior leaders they support within their business. Delivered over two live sessions the course will include role plays, group discussions and a range of other interactive elements, allowing delegates the opportunity to support and learn from one another in between workshops.

The Crisis Management and Resilience Workshop: Planning for the Unexpected can prepare you for crises, or unexpected events so you are always ready to respond swiftly, factually and honestly to retain the support of those who matter most: your employees and stakeholders. The course will show you how crisis planning enables you and your employees to prove your organisation’s dependability, show initiative and demonstrate leadership skills. It will encourage you to think “what if?” and to understand the short and long-term consequences of the change unexpected events can bring.

This highly interactive course split over two session explores both quantitative and qualitative research methods, looking at what you need to measure and what methods to use. It will provide guidance on best practice surveys and polls and research techniques to support your measurement, and how to create compelling dashboards to share your outcomes and insights with your stakeholders. The course aims to build confidence around understanding and using data, particularly when giving strategic advice and influencing stakeholders.

Perfect for those starting out in internal communication or looking to refresh their comms approach, this unique 10-week FastTrack Coaching and Learning Programme will introduce you to the key principles of internal communication, and will support the development of an effective and meaningful communication approach.