People managers have a crucial role to play in communications, but how can internal communicators fully tap into their potential?

With People Managers being well positioned to support the engagement of people with key organisational priorities - such as enabling change, communicating ESG issues and values, bringing EVP to life and driving productivity – enhancing their communication skills is a top priority for internal communicators.

This two-part interactive and practical virtual course will equip internal communicators with the knowledge, skills and tools they need connect with, and activate the communication power of, people managers.

The programme will also support attendees with overcoming key challenges internal communicators face when working with people managers, the principles of providing feedback to support communication development, and building trust and compassion in manager-led communications.

The course also includes the opportunity for a personal coaching call in between the workshops to help participants apply the tools and techniques.

Who should attend?

This course is aimed at IC professionals seeking to improve people manager communications within their organisation, in particular those who regularly support, advise and provide content to people managers. It is best suited to participants working at professional levels 2 and 3. 

We can also offer this training in-house and tailored to your organisation's specific needs. If you'd like to explore this option please contact us to discuss your requirements. 

Contact us to discuss in-house training. 

Learning objectives

By the end of the course, delegates will: 

• Have a clear understanding of People Managers’ communication role and its importance
• Have the skills and tools to get on People Managers’ wavelength and connect with them
• Be familiar with the skills, techniques and tools People Managers need to communicate with confidence
• Be equipped to support People Managers and help them communicate better.

The course will cover

Part One (29th April, 9:30 - 12:30)

Part Two (14th May, 9:30 - 12:30)

• People Managers’ communication role - why it is important and the challenges they face
• Using communication styles and preferences to connect with People Managers
• The importance of People Manager communication as a key channel for internal communicators – where it fits in the channel mix
• Building a partnership with line managers and involving them in developing communication approaches
• The key role of trust and compassion in communication and how to build them
• The skills, tools and techniques that People Managers need to communicate with their teams
  • Being clear on why we are communicating and what we need to achieve
  • Articulating messages so they are clear, understandable and memorable
  • Selecting the most appropriate way to communicate to have impact
  • Bringing messages to life and making them relevant and actionable
  • Using conversation and dialogue to engage teams and keeping people engaged – face to face or online
  • The power of stories and how to use them effectively
  • Bringing communication to a strong conclusion
• The principles of providing feedback and helping People Managers be better communicators
• Supporting People Managers, ensuring they have what they need to succeed and creating a culture of strong manager-led communication

Additional benefits

Additional benefits include:  

• The opportunity for a personal coaching call in between the workshops to help apply the tools and techniques

• Pre and post course access to Canvas, the IoIC's online learning environment, where you will find all course materials and be able to engage with their fellow participants through forum discussions
• Eight CPD points for IoIC Members
• A network of like-minded professionals to connect with and learn from

• Places are strictly limited to ensure every participant gains the support and guidance they need, and to facilitate maximum opportunity for interaction, connection and engagement

• Examples of good practice from a range of organisations
• Opportunity to discuss/test own practice and challenges.

Please note that we use Zoom for our online courses. Please ensure that you are able to access this system where you are based before booking your place. All times are in BST. 

Trainer

Dominic Walters

Leadership Communication Specialist

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Susan Lewes-Daley

Leadership Coaching Specialist

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