IoIC Conference: Manchester (sponsored by Oak Engage)

Registration

Tea, coffee and breakfast

Insight: Improving employment standards

The Greater Manchester Good Employment Charter is a voluntary membership and assessment scheme designed to improve employment standards across the entire city region and is open to all employers of any size or sector. Ian will explain how it works with employers to support best practice across a range of characteristics, including effective management, employee engagement and health and wellbeing. All elements of good employment rely on effective communication and this presentation will focus on the changing world of work and the importance of adapting communication styles for the five generations of employees that we now find in our workplaces

Insight: Positive and happy workplace cultures

Janet will talk about the creation of her role – she was previously the company’s finance manager – and what happiness means at Timpson. Janet will share her experiences of building a positive culture within the organisation, where employees are supported with their family or personal issues so that they are able to perform at their best in the workplace.

Break

Sweet and savoury items with a smoothie

Case study: Data-led employee experience

Luke will be sharing the highs and lows of how Northern has adopted a data-led approach to inform both business planning and future EX activities, as well as building trust across 7,000 people in the North of England.

Networking and Discussion

The first of two focused discussion sessions will pose questions and dilemmas on challenges facing internal communicators today. In small groups, you will be invited to share your experiences, issues, solutions and successes, offering ideas and best practice that your peers can implement in their workplaces to overcome challenges, ultimately helping strengthen the IC profession.

Insight: Trust and the findings of the IC Index 2024

The IC Index 2024 report highlighted the strong link between organisational trust and effective internal communication. Produced by IoIC and Ipsos Karian and Box, the research reveals that 80% of employees who rate IC as excellent trust their leadership, compared to only 6% with poor IC ratings. Tsara will reflect on the report’s findings – including exploring trust in AI-driven communications, employee views on change communication and some exclusive IC insights not previously released.

Networking and Discussion

The second of two focused discussion sessions will pose questions and dilemmas on challenges facing internal communicators today. In small groups, you will be invited to share your experiences, issues, solutions and successes, offering ideas and best practice that your peers can implement in their workplaces to overcome challenges, ultimately helping strengthen the IC profession.

Break

Tea, coffee, fruit and cake

Case study: Russia, Ukraine, Israel, Palestine, Rwanda and more – Supporting employee well-being during regional crisis

Amnesty International has employees globally who can sometimes find themselves thevictims of civil unrest or other regional crises. Melanie Hinds, global head of internal communications & employee engagement at Amnesty International, will talk about how she works alongside global human resources, security and finance colleagues to support employees in regional crisis situations.

Melanie Hinds, Global Head of Internal Communications & Employee Engagement, Amnesty International

Panel: EDI

Our panel will look at the crucial need for effective EDI communication in our organisations and how internal comms can work with teams across the business to best support all minority groups. Experts from Manchester Pride, the Church of England, Manchester Metropolitan University and All4Inclusion will share perspectives and advice on ensuring messages, support and behaviour – from the top down – are authentic and inclusive. They will consider what a poor culture looks like and the negative impact this has on employee wellbeing and business performance.

Danielle Chavrimootoo, Director, Dorcas Inclusive Education Consultancy

Amraze Khan, EDI Manager, Manchester Metropolitan University

Dr Christopher Owen, Inclusivity Development Manager, Manchester Pride

Scott Whitney, Director, All4Inclusion