Search the Insight & Practice IOIC, The Institute of Internal Communication

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11 May 2026

IOIC Awards case study: BIG Work, Grand Prix Award winner 2025

National Grid is driving a once-in-a-generation transformation, doubling investment to reshape energy networks. Its “BIG Work” campaign unites 30,000 colleagues behind a shared mission to power the future.

Case Study

Members only

11 May 2026

My student experience studying the IOIC Foundation Diploma by Beth Flaherty

Communications & Engagement Manager at NatWest, Beth shares how the IOIC Foundation Diploma gave her the confidence and frameworks to challenge up, think holistically, and make a real impact in her first IC role.

Members only

11 May 2026

The making of internal comms: Stage 3 – Marketing Internal Communication

As inflation and industrial unrest faded, internal communication shifted from labour relations to markets, brands and organisational culture.

Voice

07 May 2026

IOIC Festival: Live blog – Day 2

One day of insight, workshops, case studies and networking isn't enough. Rob Jones is back for Day 2 of Festival, live-blogging the highlights from Warbrook House in Eversley.

Voice

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06 May 2026

IOIC Festival: Live blog – Day 1

Voice editor Rob Jones is at Warbrook House in Eversley for the sixth annual IOIC Festival. Here, he's live-blogging Day 1 of the event.

Voice

Members only

01 May 2026

Global IC – Singapore: ‘Take time to understand culture’’

Eleanor Tan shares insights on internal communication across Asia, drawing on leadership experience in shipping, financial services and education, with a focus on culture, transparency and engagement.

Voice

01 May 2026

Member spotlight Karen Machado

Our latest member spotlight is on Karen Machado. She built her career from the ground up, delivered a TED-style talk with no notes and has some brilliant advice for anyone starting out in IC.

Member spotlight

01 May 2026

My career journey by Andreina Martinez

Andreina Martinez grew up in Mexico City, fell in love with the idea of human connection on a Disney World ride, and never looked back. In this #IChoseIC story, she shares how a childhood fascination with communication led her to a career championing internal comms.

Stories

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28 Apr 2026

5 career moments: '‘Give people space to find their own style’'

From marketing to leading communications at major UK firms, Lee Coleman reflects on five defining moments that shaped his journey to group head of communications at British Engines.

Voice

Members only

28 Apr 2026

What's next for the intranet?

Internal communication teams are asking whether the intranet still deserves its place in the channel mix. The reality is more nuanced than “keep it” or “kill it”: the intranet is becoming the root of a wider ecosystem.

Voice

Members only

24 Apr 2026

Interview: 'The CEO's priorities are our priorities'

Iain Donaldson, colleague communications manager for CEO and leadership comms at NatWest Group, discusses writing for time-poor colleagues, keeping channels credible and supporting senior leaders in fast-paced communications.

Voice