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Channels, Technology and AI

Explore our resources to learn how to master communication channels and understand how technology & AI are transforming internal communication.

Articles

 

Members only
Voice April 2025
12 Mar 2025

Voice April 2025

The April 2025 issue of Voice explores how generational differences shape communication styles and preferences, emphasising channel choice and collaboration approaches. We offer guidance on workplace communication for different generations, from supporting young graduates to sustaining career growth at 60+. Plus, we examine AI’s role in internal comms, offering tips and experiences by and for internal comms professionals, and share expert job market advice to help you stand out.

Voice Magazine
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On demand

 

Members only
26 Feb 2025

AI Ethics Charter Live Briefing

Missed our live briefing on the new AI Ethics Charter for internal communication? Catch up on the insightful discussion with industry experts as they explore the vital role of internal comms in shaping AI governance, building trust, and unlocking AI’s full potential in the workplace.

On Demand
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Resources

 

11 Feb 2025

IoIC AI Ethics Charter

The IoIC’s charter for the ethical use of AI has been created to sustain professional standards as AI adoption goes mainstream. AI has the potential to bring vast efficiency and significantly improve our working lives, but it’s vital that its use is undertaken thoughtfully, equitably, inclusively and humanely. The long-term health of our organisations depends on it.

Thought Leadership
26 Feb 2024

IC and AI Survey Report

Explore the findings of our latest survey, unveiling the perspectives of IC professionals on the utilisation and integration of Artificial Intelligence (AI) within workplace environments and internal communication practices

Research
Members only
12 Sep 2023

AI and the future of internal communication

Here at the IoIC, we’ve been aware of the looming impact of emergent technologies on employee experience since we prioritised the future of work as an area of ongoing study and analysis. If you’re to do your best work as internal communicators, it’s incumbent on us as a membership body to keep abreast of the factors influencing employee engagement and performance.

Thought Leadership
Case Studies

 

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Channels, Technology & AI Training Courses

4 April 2025

AI Confidence Masterclass

2 CPD

This Masterclass will cover what works, what doesn’t, the risks, the opportunities and most importantly, the benefits of AI for the world of internal communication. The session will also demonstrate best practice prompting using common tools. The session will be delivered by Tim Cook, AI Expert and former UK Government Advisor.

Training
29 April 2025

Landing Great Communications for Technology Change

8 CPD

Many internal changes are driven by technology, process and digitalisation. Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working. This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.

Training
Online
30 April – 16 July 2025

AI Confident Communication Leaders Programme

15 CPD

Harness the power of AI as a strategic tool for internal communication and drive your organisation's change programme around AI adoption.

Training
Online
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