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Channels, Technology and AI

Explore our resources to learn how to master communication channels and understand how technology & AI are transforming internal communication.

Articles

 

Members only
Joe-McMann.jpg
06 Aug 2024

'Pushing the boundaries, can be rewarding'

From journalism to strategic communications, Joe McMann’s career journey has brought him to his latest destination: EMEA director of internal and executive communications at Marriott. Here, he tells us how he is supporting a diverse, dispersed workforce and embracing innovative channels to foster employee engagement.

Voice
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31 Jul 2024

Celebrating 75 episodes of IoIC podcasting

In its 75th anniversary year, the IoIC has another key milestone to mark – 75 episodes of internal communication podcasting. The Future of Internal Communication podcast launched in 2021 to explore how the future of work would reshape the IC profession. For Voice, co-hosts Jennifer Sproul, Dominic Walters and Cat Barnard share 10 highlights.

Voice
Members only
AI-Cytiva.jpg
17 Jul 2024

The science of customised AI

In a world where technology is rapidly transforming every aspect of business, Cytiva is fully embracing AI to revolutionise its internal communication efforts.

Voice
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On demand

 

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Resources

 

04 Oct 2024

AI ethics in the news: Autumn 2024 roundup

How can internal communicators ensure AI-generated content fosters trust and engagement? In this Autumn AI roundup, we explore the importance of AI ethics, transparency and critical thinking in the workplace. Discover how to tackle bias, improve data quality and build a communication culture that embraces the benefits of AI while safeguarding human values.

Template/Resource
26 Feb 2024

IC and AI Survey Report

Explore the findings of our latest survey, unveiling the perspectives of IC professionals on the utilisation and integration of Artificial Intelligence (AI) within workplace environments and internal communication practices

Research
Members only
12 Sep 2023

AI and the future of internal communication

Here at the IoIC, we’ve been aware of the looming impact of emergent technologies on employee experience since we prioritised the future of work as an area of ongoing study and analysis. If you’re to do your best work as internal communicators, it’s incumbent on us as a membership body to keep abreast of the factors influencing employee engagement and performance.

Thought Leadership
Case Studies

 

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Channels, Technology & AI Training Courses

23 January – 27 February 2025

GenAI Mastery Course for Internal Communicators

8 CPD

Discover how to use generative AI technology for more effective, dynamic and scalable internal communication with this specialist 6-week learning programme. The course will help you to unlock the immense potential of Generative AI to transform your organisation's internal communication practices.

Training
Online
6, 13 & 20 February 2025

Microsoft 365 for Internal Communication

8 CPD

Ideal for IC professionals at any stage of their Microsoft 365 journey, this three-part virtual learning programme provides a communication-first approach that helps internal communicators to apply the 365 tools effectively within their organisations. The course will support IC professionals to fully utilise the 365 suite for communication and organisational goals, exploring the role of 365 in their communication mix and how to work effectively with IT teams. Attendees will complete the course with a channel map to use in their organisation, and will equip them with the tools they need to create their launch strategy and measure its success.

Training
Online
4, 11 March 2025

Introduction to Podcasting for Internal Communicators

8 CPD

A podcast can be a useful, effective and authentic way of talking directly to colleagues. This training course introduces you to everything you need to know if you’ve ever wondered about using podcasting in your internal communications. It will give you an introduction and an overview of how to get started with your own podcast, from planning and equipment to recording and editing.

Training
Online
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