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Channels, Technology and AI

Explore our resources to learn how to master communication channels and understand how technology & AI are transforming internal communication.

Articles

 

Members only
Joe-McMann.jpg
06 Aug 2024

'Pushing the boundaries, can be rewarding'

From journalism to strategic communications, Joe McMann’s career journey has brought him to his latest destination: EMEA director of internal and executive communications at Marriott. Here, he tells us how he is supporting a diverse, dispersed workforce and embracing innovative channels to foster employee engagement.

Voice
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31 Jul 2024

Celebrating 75 episodes of IoIC podcasting

In its 75th anniversary year, the IoIC has another key milestone to mark – 75 episodes of internal communication podcasting. The Future of Internal Communication podcast launched in 2021 to explore how the future of work would reshape the IC profession. For Voice, co-hosts Jennifer Sproul, Dominic Walters and Cat Barnard share 10 highlights.

Voice
Members only
AI-Cytiva.jpg
17 Jul 2024

The science of customised AI

In a world where technology is rapidly transforming every aspect of business, Cytiva is fully embracing AI to revolutionise its internal communication efforts.

Voice
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On demand

 

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Resources

 

04 Oct 2024

AI ethics in the news: Autumn 2024 roundup

How can internal communicators ensure AI-generated content fosters trust and engagement? In this Autumn AI roundup, we explore the importance of AI ethics, transparency and critical thinking in the workplace. Discover how to tackle bias, improve data quality and build a communication culture that embraces the benefits of AI while safeguarding human values.

Template/Resource
26 Feb 2024

IC and AI Survey Report

Explore the findings of our latest survey, unveiling the perspectives of IC professionals on the utilisation and integration of Artificial Intelligence (AI) within workplace environments and internal communication practices

Research
Members only
12 Sep 2023

AI and the future of internal communication

Here at the IoIC, we’ve been aware of the looming impact of emergent technologies on employee experience since we prioritised the future of work as an area of ongoing study and analysis. If you’re to do your best work as internal communicators, it’s incumbent on us as a membership body to keep abreast of the factors influencing employee engagement and performance.

Thought Leadership
Case Studies

 

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Channels, Technology & AI Training Courses

26 November 2024

Landing Great Communications for Technology Change

8 CPD

Many internal changes are driven by technology, process and digitalisation. Being able to effectively support and communicate these changes can be an ongoing challenge for internal communicators, particularly those who aren't confident in 'tech talk' or tech ways of working. This one-day workshop will provide communicators with practical knowledge and skills for planning and delivering great communications around tech change as well as guidance on working with, and influencing tech teams and partners.

Training
Online
3 December 2024

AI Confidence Masterclass

2 CPD

This Masterclass will cover what works, what doesn’t, the risks, the opportunities and most importantly, the benefits of AI for the world of internal communication. The session will also demonstrate best practice prompting using common tools. The session will be delivered by Tim Cook, AI Expert and former UK Government Advisor.

Training
10 December 2024

Community Management Essentials Masterclass

4 CPD

In this Masterclass we'll explore the importance of community management and you'll learn how to create meaningful, flourishing communities of purpose. The session will look at omnichannel and 'self-service' online communities and will help you to ensure all digital channels are delivering on their promises.

Training
Online
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