Leadership and Manager Communication

This year’s IC Index underscores the importance of honest, unfiltered communication and genuine leadership in building trust, revealing the significant divide between excellent and poor internal comms.

In this webinar we heard more about the second edition of the IC Index, with a focus on Trust. This unique research undertaken in partnership between the IoIC and Ipsos Karian & Box, explores the impact of internal communication on UK employees and how we can drive strategic value to organisations.

This was the third of our panel events, where we delve a little deeper into the findings in IC Index.

How does leadership communication most impact culture and employee engagement? As comms professionals, how can we help leaders deliver their messages clearly, and in a relevant and authentic way?

On this webinar, we were joined by Dominic Walters, Fellow of and governance advisor for the IoIC and coacher of leader, as he talked exclusively about his new audiobook: Leading Inside Out - A handbook of leadership communication. Dominic was joined by another Fellow, Ezri Carlebach.

Award: Best leadership communication Award winner: Connecting SSE’s senior leadership with employees for and by SSE plc

In a nutshell When BT Group revised their strategy, the Enterprise business turned to us (scarlettabbott) to help localise the narrative and cascade it effectively to their 9,000-strong employee base. We crafted a narrative that was relevant for Enterprise, created a guide for people leaders to run virtual, interactive sessions, and developed a suite of social media assets, ensuring that we engaged all employees, through all channels, with one overarching message and design framework.