1. You are here:
  2. The Institute of Internal Communication
  3. Knowledge Hub
  4. Search the Knowledge Hub

Search the Knowledge Hub

Explore exclusive content rich in practical advice, in-depth features, latest trends, case studies and opinions from around the profession.

Displaying 12 of 1489 results
Members only
Three colleagues seated in a modern office lounge discuss work around a laptop, while other people move quickly in the background.
09 Apr 2026

The IOIC Monthly Trends Report: April 2026

This month's IC Trends Report explores the shifts quietly reshaping work, from AI anxiety fuelling new workers' movements to the rise of Scope 4 sustainability, workspace hackers exposing the gap between office design and real working life, and what the dating recession is doing to Gen Z's sense of belonging at work

Research & Trends
Members only
History of IC 1.jpg
08 Apr 2026

The making of internal comms: Stage 1 – Editorial Internal Communication

Over the past 150 years, the field of internal communication has undergone profound changes while maintaining core, consistent truths. Michael Heller, professor of business history at Northumbria University, has been exploring its evolution – the five stages of the history of internal comms. Here, we look at the first stage: Editorial Internal Communication (1880–1960)

Voice
Hannah Harriman
08 Apr 2026

Member spotlight Hannah Harriman

Our latest member spotlight is on Hannah Harriman, Internal Communications Business Partner at Gallagher. She shares her journey into IC, the campaigns she’s proud of, and how IoIC has helped shape her career.

Member spotlight
Domna Lazidou
07 Apr 2026

MA in Internal Communication Management: The Management Report

What happens when internal communicators challenge assumptions and follow the evidence? Module Leader for the MA in Internal Communication Management, Domna Lazidou, shares how the programme’s Management Report builds sharper insight, stronger research skills, and the confidence to drive real change. More than a final project, it’s a catalyst for credibility and impact.

Opinion
Rachel Miller March 2026.jpeg 2
02 Apr 2026

How to help leaders communicate change

Rachel Miller, author of Successful Change Communication (published in April 2026), explores the critical role leaders play in communicating change, and how internal communication professionals can equip them for success –building trust, navigating difficult messages and ensuring leaders show up with clarity, empathy and impact when it matters most.

Voice
Gill Ereaut
01 Apr 2026

The way we talk around here with Gill Ereaut

For all that’s written about the impact of culture on business performance, it remains a nebulous concept that many find hard to define. It’s perhaps this lack of understanding that causes transformation programmes to fail. In essence, culture is the intricate web of shared meaning that exists within groups of people. But what is it shaped by and how can it be measured? In this episode, Cat, Jen and Dom are joined by the co-founder of Linguistic Landscapes, Gill Ereaut. Gill’s 2025 book, The Way We Talk Around Here explores the way the words and language used in work settings can be analysed to reveal key insights about culture.

Podcast
Members only
I choose IC.jpg
31 Mar 2026

Inspiring the next generation to choose a career in internal comms

Most internal communicators didn’t set out to work in IC – they found it by accident. As the discipline evolves, we need to get better at winning new fans – attracting entry-level talent, nurturing potential and showing the breadth of opportunity. From graduates to seasoned practitioners, internal comms can be a career that grows with you – if we make the path visible.

Voice
Rosie Huckle
27 Mar 2026

Member spotlight Rosie Huckle

Meet Rosie Huckle, Head of Communications & Engagement, Faculty of Life Sciences & Medicine at King’s College London. Connecting people, priorities and purpose across one of the UK’s largest faculties, Rosie shares how she brings strategy to life and why IoIC plays a key role in shaping her approach.

Member spotlight
Members only
Primark-ZING.jpg
25 Mar 2026

Case study: A new ZING in Primark's step

After a challenging initial launch, Primark colleague app ZING returned with renewed purpose. A passionate channels team, backed by leadership and store advocates, rebuilt trust and transformed the way colleagues connect across Ireland.

Voice
See more