Search the Knowledge Hub IoIC, The Institute of Internal Communication

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07 Jan 2026

Case study: Giving employee communities the spotlight

Aviva empowered six employee communities with dedicated internal comms takeovers, sharing stories to boost awareness – driving 280 per cent traffic growth, thousands of comments and 30 per cent membership increase.

Voice

Members only

07 Jan 2026

Making content work for humans and AI

Gareth Orr from Gallagher explains how AI is changing what good communication looks like – and why clarity, structure and literacy now shape how we work with it.

Voice

Members only

02 Jan 2026

5 tips for getting qualified in internal communication

Sanna Kantelinen, senior internal communications manager at Remedy Entertainment and a 2025 graduate of the Masters in Internal Communication Management, shares her tips for succeeding on the path to a formal qualification.

Voice

Members only

22 Dec 2025

‘I help leaders cut through the noise with clarity and courage’

As we continue to reflect on the skills internal communicators will need in their future, here Lindsay Lee Turner considers how her experience in IC is helping her in her current role as executive advisor, leadership consultant and CEO for Frank Advisors.

Voice

Members only

18 Dec 2025

IoIC Webinar - ICRH Europe: “Valuing Internal Communication” – Report Findings

IoIC President Dominic Walters joined Dr Kevin Ruck and Jenni Field to unpack ICRH Europe’s "Valuing Internal Communication" report, revealing evidence-backed ways IC creates measurable value for organisations, employees and society.

On Demand

Members only

17 Dec 2025

Case study: Humanising purpose through employee storytelling

Experian’s We Do That campaign used powerful colleague storytelling to bring its purpose to life, helping employees see how their work improves people’s financial health and making the company feel more human.

Voice

Red podcast graphic with title “Exploring the future of internal communication whitepaper” and a photo of Joe Salmon speaking into a microphone.

17 Dec 2025

Exploring the future of internal communication whitepaper, with Joe Salmon

Few jobs will remain unchanged by AI and automation. According to the World Economic Forum, 59% of the global workforce will need reskilling by 2030. Within the realm of internal communication, developments in GenerativeAI mean any work that involves writing and documentation is set to be transformed by increasingly sophisticated digital tools that promise enhanced operational efficiency. What does this mean for internal communicators? In this episode Jen, Dom and Cat chat with IoIC fellow Joe Salmon to explore the future of internal communication.

Podcast

16 Dec 2025

Driving awareness of internal communication with the #IChoseIC campaign in 2025

2025 has been a great year for driving awareness of internal communication as a career pathway. We take a look back at the year and what we’ve been up to with the #IChoseIC Campaign.

Insights

Members only

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15 Dec 2025

Quarterly Future of Work Trend Update Q4

Explore the four major trends shaping work right now, and leave with clear, practical ways to turn AI, sustainability, people and employment shifts into strategic value for internal communication.

On Demand

Members only

15 Dec 2025

Interview: 'As a contractor, you need to come up with solutions quickly'

What does it take to thrive as an internal comms contractor? Sejal Popat reveals the skills, mindset and realities behind a career built on short-term roles.

Voice

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15 Dec 2025

December 2025 IC trends report

December’s IC Trends Report is now available for download, providing the latest actionable intelligence across technology, sustainability, employment and people trends.

This month’s report explores the impact of emerging trends and shifts, including the burgeoning challenge of managing artificial colleagues, the strategic shift to quieter corporate activism, how AI won’t protect colleagues from poor leadership (but EI will), and the implications of ‘mankeeping’ spilling into the workplace, and more.

In addition, our last trend roundup for 2025 highlights opportunity for internal communicators in rapidly evolving work landscapes.

Insights