1. You are here:
  2. The Institute of Internal Communication
  3. Knowledge Hub
  4. Search the Knowledge Hub

Search the Knowledge Hub

Explore exclusive content rich in practical advice, in-depth features, latest trends, case studies and opinions from around the profession.

Displaying 12 of 1459 results
Members only
Brazil.jpg
04 Mar 2026

Global IC – Brazil: ‘Strengthening dialogue must remain our purpose’

In the latest stop on our international tour of IC profressionals, we are in Brazil. Cynthia Provedel, founder of Brazilian consultancy Caminho do Meio, explores how communicative leadership, creativity and conscious use of AI are shaping internal comms across Brazil. She shares how cultural diversity, dialogue and governance can help communicators strengthen purpose and build trust.

Voice
Members only
Scenario planning.jpg
04 Mar 2026

5 things you need to know about scenario planning

Scenario planning helps internal communicators navigate uncertainty by exploring possible futures rather than predicting them. As work evolves, forces like technology, culture and trust reshape communication. This foresight approach helps communicators anticipate change, test assumptions and build more resilient organisational narratives.

Voice
Heidi Allan
04 Mar 2026

The impact of financial confidence on organisational wellbeing with Heidi Allan

As global economic uncertainty escalates, redundancy threat remains a cause of stress for many. This is compounded by high levels of consumer debt – data shows many lack adequate savings to buffer against unexpected job loss. Alongside, shifts in UK demographics and spending habits mean retirement is increasingly unaffordable and too few people feel they possess the acumen to confidently plan their financial futures. Employers can do a lot more to help educate colleagues on financial wellbeing and security.

Podcast
Paul Cawley
27 Feb 2026

Member spotlight Paul Cawley

Meet Paul Cawley, Senior Communications Manager at Boots Ireland. With experience spanning tech, construction and insurance, he brings a strategic lens and a strong belief that communication should help people feel informed, respected and part of something bigger. Paul shares the career moment he’s most proud of, why clear writing builds real influence, and the surprising first job that started it all.

Member spotlight
Members only
Australia.jpg
25 Feb 2026

Global IC – Australia: ‘We cut out the fluff’

In our latest stop around the world of global internal comms, we find ourselves in Australia. Paula Batho, IABC NSW board director and communication manager at Woolworths Group, shares how Australian organisations are navigating transformation, dispersed workforces and a strong cultural expectation for honest, direct communication.

Voice
Members only
What to include in your AI narrative
25 Feb 2026

What is an AI narrative?

An AI narrative is like a strategic narrative. It is a cohesive story that an organisation tells about its plan and goals for AI adoption and how this will reshape workflows.

Template/Resource
Members only
Daniel-Grafton.jpg
23 Feb 2026

Managing change: keep it simple

Change consultant Daniel Grafton explains how leading a 400-person firm through a new strategy showed the power of simple, human storytelling in small organisations.

Voice
Pauline Smith
23 Feb 2026

Why I wish I'd found a mentor sooner by Pauline Smith

After years of mentoring informally, internal communication specialist and #IChoseIC ambassador Pauline Smith made a conscious commitment through the Institute of Internal Communication Mentoring Scheme – and discovered just how powerful mentoring can be, for both mentor and mentee.

Opinion
Roz Bonnar
20 Feb 2026

Member spotlight Roz Bonnar

Meet Roz Bonnar, Group Internal Communications Lead at McLaughlin & Harvey. Her career journey began in television and radio before she discovered internal communication while working in PR. Passionate about writing, photography and storytelling, she loves learning about the company and the people she works with and creating meaningful, engaging content that helps colleagues feel informed and heard.

Member spotlight
See more