As global stability deteriorates, anxiety is on the rise. Internal communicators must assimilate the wants, needs and expectations of increasingly diverse internal stakeholders. Only then can organisations harness the full potential of colleagues across the age spectrum, who are pushing back on top-down, centralised, and increasingly outdated, command and control management archetypes.
In this mercurial new landscape, communication isn't just a skill – it's a meta-skill that increasingly underpins organisational success.