Navigating the delicate balance between professional duties and personal values is an occasional challenge for internal communication professionals. We asked four experts how they handle situations when asked to communicate something they aren't fully on board with...
The 2024 IC Index reveals only 69% feel their employer has been clear on what their business strategy is. But understanding the strategy and, more importantly, knowing how to personally contribute towards it, is integral to building trust at work.
Deborah Hulme, founder of Minerva Engagement and trainer of a two-part neuroscience masterclass for IoIC, explains how IC professionals can better communicate to effectively support the brain to understand and retain information.
Capturing your audience’s attention and maintaining a sensitive approach are key in internal comms. Through their project, Loneliness Lies Beneath, Limehouse and Lloyds Banking Group showcase how those two concepts go hand in hand.
The IC Index research found that UK employees still both rely on and prefer email as a way of hearing news about and from their employer. But how can IC professionals make the best use out of this channel? Here, five experts provide their practical advice on how to deliver specificity, conciseness and intention every time you press Send.
This employee persona template will help you develop simple personas for your employees, so that you can segment your audiences and create targeted, tailored communications or experiences for them.
Richard Etienne looks back on the lessons he’s learned and the range of skills he’s developed in various media roles over the past 20 years and how he is applying them to his latest role of director of internal communications at Elsevier.
Consumers are increasingly bombarded with content and information, and the workplace is no different. Here are some ways to make your internal communications cut through the noise.
The third IoIC Festival was rich and diverse in its content and line-up. Speakers from different backgrounds and with experiences across many sectors shared their lessons from the world of internal comms and beyond. Here, Rob Jones, our MC in the Practical Zone shares his 13 top takeaways.