Even the smoothest-running, most positive companies experience the odd reputational bump in the road: a press article throwing shade on a senior leader; social media comments from a disgruntled employee; poor product reviews… It’s not quite a crisis, but it can be a distraction. Here, four experts offer their thoughts on talking to employees about negative press.
At its worst, a crisis can hit your organisation like a whirlwind and cause significant chaos. Saying the right thing to your workforce can be a challenge. Employees value openness from leaders, so the language and tone you use for clarity and reassurance is important.
The January 2025 issue of Voice has just landed! Employee activism is on the rise, challenging communicators to address sensitive issues authentically. This edition offers expert advice on crisis communication, strengthening IC-HR collaboration, preparing for trends like AI and workforce dynamics and highlighting the enduring importance of human communication.
Series 10, Episode 5 of the Future of Internal Communication podcast, David Wales shares his insights on crisis communication, emphasising human behaviour over cost and efficiency to foster shared language and enhance stakeholder understanding.
Rising prices are forcing many employees into financial hardship, creating an atmosphere of fear and uncertainty for what’s ahead. While employer-sponsored benefits never hurt, greater emphasis on financial education and wellbeing is needed to help people navigate the cost-of-living crisis.
2022 – what a year! Here, we look back at the events, trends and cultural changes likely to impact individuals and have a lasting effect on workplace culture.
It should come as no surprise that the cost of living crisis is raising concerns for employees across the globe, but what does it mean for internal communicators?
On this webinar we were joined by Kimberley-Marie Sklinar, Communication Manager, and Amanda Coleman, Crisis Comms Consultant, as they discussed the challenges of communicating about world events, such as the crisis unfolding in Ukraine, and how to overcome them.
To run a business is to engage with risk. However, many company leaders focus on the internal element of risk. What is the potential for financial failure? How could cybercrime disrupt everyday activities? Have they got sufficient insurance to compensate injured workers? But this doesn't represent the entirety of the impact risk can present.