Search the Knowledge Hub

2024’s IC Index is the Trust Issue, so we are began the panel events by looking at trust and leadership. We know that good communication is the basis for trust in any relationship, but what exactly does that mean in the context of work and how do we quantify it?

In this webinar we heard more about the second edition of the IC Index, with a focus on Trust. This unique research undertaken in partnership between the IoIC and Ipsos Karian & Box, explores the impact of internal communication on UK employees and how we can drive strategic value to organisations.

The second IC Index explores employees’ opinions of internal communication, with a focus on trust.

In our third and final authentic leadership insight column, Andrew Cannon, CEO of social care provider Voyage Care for the past eight years, says he believes authentic leadership is critical to delivering the organisation’s purpose.

Historically, business leaders were a mystery: rarely seen, occasionally swooping in to deliver a carefully scripted speech that disguised any flaws in their powers, skills or invincibility. The past few years have highlighted that employees engage best when the mask slips and leaders show they are honest, vulnerable and emotional.

In the past four years, creative agency H&H has almost doubled its employee headcount. Managing director Cathy Phillips shares ten tips for agencies preparing to scale up.

Katie Colombus, director of marketing and communications at end of life charity Marie Curie, says empathy, honesty and moral responsibility are critical to authentic leadership comms.