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Bonus Episode of the Future of Internal Communication podcast

Employee feedback is a powerful tool for any organisation, but it can be difficult to gather, analyse and act upon this information. Here, Relative Insight’s Einat Korn, global head of people, outlines how, through text analysis and comparative studies, internal communicators can uncover the drivers of workplace culture and increase job satisfaction.

Measuring our work in IC is hugely time-consuming – but the rewards can be substantial. With a better understanding of what we are measuring – and why – we can shape future content and demonstrate the value of our role.

Here we are, back at the stunning Goosedale in Nottingham, for our second IoIC Festival. It's our own Glastonbury with legends of IC performing across all our zones – presenting, facilitating discussion, networking and bringing out great ideas, messages and solutions.

In the latest instalment of FutureNet presents, we welcomed Chris Crofts for 'Level-up your I.D.E.A skills (Insights, Data, Evaluation, and Analysis)'. Chris has over 20 years of experience in communications and has led IC teams at HSBC, Aviva, and Diageo, and currently works as a strategic influencing and measurement consultant.

There are three levels of return on investment (ROI) of IC campaigns: gold, silver and bronze.