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13 Oct 2026

Case study: Thinking outside The Cube

At Lloyds Banking Group, an immersive installation helped employees connect emotionally with evolving priorities and recognise their contribution to lasting organisational change.

Voice
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12 Oct 2026

Five things leaders need to know about digital friction

Workplace technology promises productivity, but disconnected tools drain employees’ time. Hannah Soye, chief people and culture officer at employee experience platform Haiilo, shares five things leaders should understand about digital friction.

Voice
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Mint green graphic with the text “The IOIC Impact Brief, October 2026. Monthly intelligence for internal communication.”
09 Oct 2026

The IOIC Impact Brief: October 2026.

This month: why half the S&P 500 could be replaced within a decade; colleagues self-funding their AI; China’s rare earth deadline; heat costing 24 million working hours; tougher employment law meeting a tribunal backlog; and who gets heard when an AI notetaker joins the meeting.

Research & Trends
Profile photo of Paul Heaton wearing a dark coloured shirt.
09 Oct 2026

Member spotlight: Paul Heaton

Our latest member spotlight is on Paul Heaton, Founder of The Comms Guru, who learned internal communication from the inside, starting with an intranet at a multinational bank. In this member spotlight, Paul shares why strategy and delivery belong together, how the IOIC community broadens perspective, and why understanding people is still the job.

Member spotlight
Season 17, episode 3 podcast graphic: Internal communication in an age of polycrisis, featuring Ellen Griley. Ellen, with hair and black glasses.
07 Oct 2026

Internal communication in an age of polycrisis with Ellen Griley

Since 2020, successive disruptors have changed the business landscape. COVID, war, supply-chain shortages, inflationary pressures, AI, the burgeoning climate crisis and environmental degradation are just some of the issues impacting organisational performance. And yet organisations must innovate and evolve to remain relevant. The psychological toll of polycrisis is both immense and under-recognised.

Podcast
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02 Oct 2026

Member spotlight Jon Salthouse

From professional dancer to nuclear sector whitepaper author, Jon Salthouse believes great internal communicators understand humans, not just messages. In this member spotlight, Jon shares his path into internal communication, the value he's found in IOIC's network, and his advice for anyone starting out in the profession.

Member spotlight
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28 Sep 2026

The practical guide to... employee personas

Ben Whitter, founder and chief experience officer at HEX Organization and the World Employee Experience Institute, explains how internal communication teams can use employee personas to understand what colleagues need, personalise communication and create a stronger connection between employees and the organisation.

Voice
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