This factsheet will help you understand what a focus group is, why they’re a key part of the internal communications toolkit and how to prepare and run effective focus groups.

This factsheet explores inclusive intercultural communication and offers practical strategies for improving communication across diverse teams.

This factsheet focuses on disability-accessible communication. Gain practical insights into accessibility and consider how individuals with disabilities interact with your communications.

This factsheet will help you understand who your hard-to-reach colleagues are, identify their unique needs and choose the best channels to connect.

This factsheet will explore sustainability credentials for organisations, why it is important to convey them to employees, and the crucial role for internal communicators. 

Workplace equity, diversity and inclusion is complex and nuanced, and an important topic for internal communicators.

A comprehensive and practical introduction to using data as an internal communication professional. Available for free download exclusively to members. IoIC CPD Certified.

This IoIC CPD Certified guide discusses benefits, challenges and opportunities to help ensure leadership communication is a central part of the communication infrastructure. Available for free download exclusively to members.

If you are developing IC strategy for the first time, or if you’re an experienced strategist who just wants some new inspiration, this guide is here to help you. Exclusively for IoIC Members. IoIC CPD Certified.

The IoIC's ethics guide has been created to further support the professional standards of internal communication by focussing on our ethical practice, setting out the principles and giving advice for making ethical decisions.

The AI Ethics Charter comprises eight subsections. This checklist is designed to maintain the highest of communication standards in increasingly complex digital work futures.

The AI Ethics Charter consists of eight subsections. This questionnaire supports the ethical adoption of AI in the workplace with practical actions to complete after each section

The AI Ethics Charter comprises eight subsections. This explainer explores each section and outlines why they matter when adopting AI at work.