Factsheets, Guides and Resources

This factsheet will help you understand what a focus group is, why they’re a key part of the internal communications toolkit and how to prepare and run effective focus groups.

This factsheet explores inclusive intercultural communication and offers practical strategies for improving communication across diverse teams.

This factsheet focuses on disability-accessible communication. Gain practical insights into accessibility and consider how individuals with disabilities interact with your communications.

This factsheet will help you understand who your hard-to-reach colleagues are, identify their unique needs and choose the best channels to connect.

This factsheet will explore sustainability credentials for organisations, why it is important to convey them to employees, and the crucial role for internal communicators. 

Workplace equity, diversity and inclusion is complex and nuanced, and an important topic for internal communicators.

This guide focuses on how internal communication can support redundancy processes in a way that is clear, coordinated and human. IOIC certified.

This guide will help you to understand what an internal communication audit is, why they’re a key part of the internal communication toolkit and how to prepare and deliver an audit.

A comprehensive and practical introduction to using data as an internal communication professional. Available for free download exclusively to members. IoIC CPD Certified.

This IoIC CPD Certified guide discusses benefits, challenges and opportunities to help ensure leadership communication is a central part of the communication infrastructure. Available for free download exclusively to members.

An AI narrative is like a strategic narrative. It is a cohesive story that an organisation tells about its plan and goals for AI adoption and how this will reshape workflows.

The AI Ethics Charter comprises eight subsections. This checklist is designed to maintain the highest of communication standards in increasingly complex digital work futures.

The AI Ethics Charter consists of eight subsections. This questionnaire supports the ethical adoption of AI in the workplace with practical actions to complete after each section