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Research and Thought Leadership

Our thought leadership reports and insights take an in-depth look at the challenges and trends facing the internal communication profession.

Displaying 12 of 53 results

IC Index 2024: The Trust Issue

Building on last year's approach, this year's IC Index includes additional insights from internal communication practitioners. We've incorporated survey results from IoIC members alongside employee feedback. Thank you to everyone who shared their perspectives.

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Human Connectivity
19 Mar 2025

Strengthening Human Connectivity Through Internal Communication

The IoIC has commissioned Dr. Peter Mandeno, a leading expert in designing for human connectivity, to write a practical white paper on enhancing human connection at work with internal communication. This paper combines key insights from his PhD research with bespoke qualitative research conducted with IoIC members.

Thought Leadership
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people quarterly trend round up
07 Mar 2025

People Q1 2025 quarterly news roundup

As global stability deteriorates, anxiety is on the rise. Internal communicators must assimilate the wants, needs and expectations of increasingly diverse internal stakeholders. Only then can organisations harness the full potential of colleagues across the age spectrum, who are pushing back on top-down, centralised, and increasingly outdated, command and control management archetypes.

In this mercurial new landscape, communication isn't just a skill – it's a meta-skill that increasingly underpins organisational success.

Insights
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sustainability quarterly trend round up
14 Feb 2025

Sustainability Q1 2025 quarterly news roundup

2024 was noted as the hottest year on record, with global temperatures breaching the 1.5°C threshold for the first time. While some governments and large corporations lack the will or motivation to reduce carbon emissions, a rising tide of activist organisations and stakeholders are committed to the transition pathway to net zero.

This quarter’s curated roundup of sustainability news showcases opportunity for internal communicators to deliver strategic value in this pivotal area.

Insights
AI Ethics Charter
11 Feb 2025

IoIC AI Ethics Charter

The IoIC’s charter for the ethical use of AI has been created to sustain professional standards as AI adoption goes mainstream. AI has the potential to bring vast efficiency and significantly improve our working lives, but it’s vital that its use is undertaken thoughtfully, equitably, inclusively and humanely. The long-term health of our organisations depends on it.

Thought Leadership
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AI quarterly trend round up
27 Jan 2025

AI ethics Q1 2025 quarterly news roundup

As the fragile issue of trust continues to shape organisational performance and effectiveness, the work of internal communication has never been more important.

This quarter’s curated roundup of AI news offers plenty of food for thought as we continue to explore the ethical considerations of AI adoption.

Insights
November Sustainability Round Up.png
29 Nov 2024

November 2024 Sustainability Round Up

In November's sustainability round-up, we explore the interconnected challenges of community, organisational, economic, environmental and personal sustainability—highlighting the need for equitable climate action, purpose-driven business models and innovative practices like digital sobriety to drive meaningful change and responsibility for a better future.

Insights
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25 Oct 2024

October 2024 Sustainability Round Up

In October's sustainability round-up, discover how communities are pushing back against data centers, the role of internal communicators in driving organisational sustainability and innovative climate finance strategies. Stay ahead of the latest sustainability trends and learn how you can contribute to a more sustainable future!

Insights
AI autumn roundup
04 Oct 2024

AI ethics in the news: Autumn 2024 roundup

How can internal communicators ensure AI-generated content fosters trust and engagement? In this Autumn AI roundup, we explore the importance of AI ethics, transparency and critical thinking in the workplace. Discover how to tackle bias, improve data quality and build a communication culture that embraces the benefits of AI while safeguarding human values.

Insights
September sustainability round up
27 Sep 2024

September 2024: Sustainability Round Up

In September’s sustainability round-up, we examine how increasing reliance on air conditioning is exacerbating the climate crisis and deepening social inequalities. We also highlight Zurich Insurance’s commitment to ‘people sustainability,’ prioritising employee wellbeing and development as part of their broader environmental strategy.

Insights
August Sustainability Roundup
30 Aug 2024

August 24: Sustainability Round Up

What is dark data and why does it matter? How can internal communicators help embed sustainability? And what impact have solar and wind energy had on EU fossil fuel consumption? Read all about this and more in August’s sustainability news roundup.

Insights
July sustainaibility round up
25 Jul 2024

July 24: Sustainability Round Up

The 2024 Environmental Performance Index highlights how local community efforts can significantly impact national and international sustainability goals. While global emissions are decreasing, only a few countries are on track for net-zero by 2050. The Index stresses the importance of local action in addressing global environmental challenges.

Insights
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