Research and Thought Leadership

Here at the IoIC, we’ve been aware of the looming impact of emergent technologies on employee experience since we prioritised the future of work as an area of ongoing study and analysis. If you’re to do your best work as internal communicators, it’s incumbent on us as a membership body to keep abreast of the factors influencing employee engagement and performance.

This report explores the opportunity for internal communicators to facilitate the building of trusted connections to enhance the smooth flow of knowledge at work.

As the Great Resignation adds further pressure to an already squeezed labour market, recruiting and retaining the right people for your organisation has never been more important.

As we recalibrate towards very different work futures, the relationships we have with work colleagues have never been more important. We need to be able to trust those around us.

As manufacturing in the UK has declined, office work and the knowledge economy have grown exponentially since the 1980s. However, it’s only in the last 15 years that the scope of occupational health has expanded to include mental health.

The smooth, multi-directional flow of intelligence within an organisation is the antidote to siloed thinking and decision-making, arguably underpinning long-term survival. World-class internal communication is the primary sense-making mechanism that will determine the difference between failure and success in the future of work.