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Our latest member spotlight is on Hannah Harriman, Internal Communications Business Partner at Gallagher. She shares her journey into IC, the campaigns she’s proud of, and how IoIC has helped shape her career.

What happens when internal communicators challenge assumptions and follow the evidence? Module Leader for the MA in Internal Communication Management, Domna Lazidou, shares how the programme’s Management Report builds sharper insight, stronger research skills, and the confidence to drive real change. More than a final project, it’s a catalyst for credibility and impact.

Rachel Miller, author of Successful Change Communication (published in April 2026), explores the critical role leaders play in communicating change, and how internal communication professionals can equip them for success –building trust, navigating difficult messages and ensuring leaders show up with clarity, empathy and impact when it matters most.

With 25 years at Lloyds Banking Group and now running her own consultancy, Diana Oakes shares how she built a career in internal communication leading large scale change, championing inclusion and helping people feel they truly matter at work.

For all that’s written about the impact of culture on business performance, it remains a nebulous concept that many find hard to define. It’s perhaps this lack of understanding that causes transformation programmes to fail. In essence, culture is the intricate web of shared meaning that exists within groups of people. But what is it shaped by and how can it be measured? In this episode, Cat, Jen and Dom are joined by the co-founder of Linguistic Landscapes, Gill Ereaut. Gill’s 2025 book, The Way We Talk Around Here explores the way the words and language used in work settings can be analysed to reveal key insights about culture.

Meet Rosie Huckle, Head of Communications & Engagement, Faculty of Life Sciences & Medicine at King’s College London. Connecting people, priorities and purpose across one of the UK’s largest faculties, Rosie shares how she brings strategy to life and why IoIC plays a key role in shaping her approach.

Sam Dick, former Head of Employee Communications at The Open University, shares her experience studying the MA in Internal Communication Management, returning to study after more than a decade while balancing full time work. Over 13 months, the programme challenged her thinking and deepened her understanding of communication theory, neuroscience, influence and organisational culture, leaving her reenergised and approaching her everyday practice differently.

Deteriorating international relations have dominated news headlines and fuelled global economic instability since Russia’s invasion of Ukraine in 2022. War has many ramifications, impacting supply chains, share prices, migration and more generally, levels of societal optimism. But for many of us, the notion of war remains incomprehensible; we simply can’t imagine what living under threat of such danger actually feels like. Moreover, what does it feel like to strive to continue ‘business as usual’ when there are so many additional factors to consider?

Our latest member spotlight is on Leah Booker, Internal Communications Executive at Shoosmiths LLP. Leah shares how studying the IoIC Foundation Diploma and joining the mentoring programme helped build confidence, strengthen advisory skills and support their growth in internal communication.