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As we continue to reflect on the future of internal communication and potential new roles for IC professionals, here Nadine Dixon shares how she uses her skills and knowledge gained in internal comms to specialise as a change communications specialist.

Catch up on this IC Index Webinar exploring how internal communicators can build clarity, confidence and trust around workplace AI—making policies meaningful, easing employee anxieties, and turning guidelines into open, two-way conversations.

Discover how this webinar revealed the power of internal communication in turning sustainability from a compliance exercise into a people-driven cultural movement that delivers real organisational change.

As AI fundamentally reshapes our world, Internal Communicators have a critical role - are we ready to overcome the barriers, seize the opportunities and manage the risks, as Louise Wadman reveals in her research on AI’s impact on internal communication?

In internal communication, storytelling is more than a stylistic flourish – it’s about helping people make sense of what matters. Whether you’re framing a strategic shift, celebrating a success or learning from failure, stories help people care, connect and act.

As part of our exploration into the future of internal communication and potential new roles for IC professionals, Nicholas Wardle shares his move from internal comms to employee experience director at Brand Experiences.

New research warns that over-reliance on generative AI could erode critical thinking and productivity, urging businesses to invest equally in developing the human skills needed for responsible, effective AI use.

Internal communication is evolving fast – and so are the skills required to thrive in it. IC teams must prepare for the future by mixing the right blend of human and technical capabilities to lead change, influence leaders and shape culture in a more strategic way.

In a practical, thought-provoking session, United Minds lead consultants Chris Payne and Jasmine Voos explored how AI was reshaping internal communication—unpacking its twin role as disruptor and connector, from ethics and tooling to the skills needed to lead AI-enabled change.