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Meet Roz Bonnar, Group Internal Communications Lead at McLaughlin & Harvey. Her career journey began in television and radio before she discovered internal communication while working in PR. Passionate about writing, photography and storytelling, she loves learning about the company and the people she works with and creating meaningful, engaging content that helps colleagues feel informed and heard.

As the promise of AI efficiency continues to tantalise boardrooms across the spectrum, internal communication faces one of its greatest threats yet. When internal communication is viewed as a transactional business function – where ROI is deemed the primary metric of success – it becomes ripe for disruption and automation. When, however, communication is viewed through the lens of impact, it becomes a dynamic and essential component of an organisation’s lifeblood. This episode, Jen, Dom and Cat are joined by IoIC fellow Colin Archer who shares insights from his years spent delivering business impact through skilled internal communication.

Gareth Cartwright, Colleague Experience Leader at Hodge and Wales Network Lead, shares how the IoIC Advanced Diploma transformed his approach to internal communication - broadening his perspective, elevating his strategic impact, and deepening his commitment to trust-building in a post-truth world.

Meet Jax Eden-James, Internal Communications and Engagement Manager at Scottish Forestry, who shares how connecting people to purpose, embracing varied career experiences, and staying curious continue to shape their work in internal communication.

Meet Morgan Brooks, Internal Communications Manager at Blick Rothenberg. From an unplanned start in internal comms to leading strategic storytelling as a team of one, Morgan proves that one communicator can make a big impact. Discover how he navigates change, builds connection, and uses IoIC membership as a vital extension of his team.

After starting out with just an O-level in Art and a career path that began in hairdressing, Pauline Smith’s journey into internal communication was anything but conventional. But through curiosity, resilience, and a passion for making a difference, she found a career where she could truly thrive. Pauline shares how IC became her calling. From creating her first company newsletter to leading global change programmes and why she’s proud to be an #IChoseIC ambassador.

The forces disrupting business are confounding organisational leaders across the board. As the months pass, it’s increasingly clear no amount of command-and-control executive dogma will reinstate economic stability. New operating and organising frameworks are needed, ones that introduce flexibility and optimal market-responsiveness for accelerated business performance. In this episode, leading organisational change and HR thinker Perry Timms introduces the concept of the Polymorphic Organisation.

Meet Clare Sharpe, Senior Communications and Engagement Officer at NAHT and the organisation’s first dedicated internal communicator. In this spotlight, she shares her journey, passion for storytelling, and how IoIC membership supports her work.

Curious about what it’s really like to study internal communication at Master’s level? Ulf Fensten Madsen, Senior Communications Advisor at Novonesis and graduate of the MA in Internal Communication Management, shares how studying for the Master’s deepened his skills, broadened his perspective, and added real value to his day-to-day work.