Member Spotlight

Meet Ceri Doyle, Senior Communications Officer at Beacon Cymru and IoIC Advanced Diploma alumna. From supporting internal comms during a major merger to helping launch a staff platform embraced within 48 hours, Ceri is making a real impact through strategic, empathetic communication.

Colette Clements, Internal Communications Assistant at ScottishPower, is driving employee engagement through Viva Engage and shaping campaigns that connect people to purpose. With the support of IoIC membership, she’s building confidence, skills, and a strong professional network to grow into a strategic communicator.

Meet Sarah Cooper, Content and Channels Advisor at Medical Protection Society. From an unexpected start in internal comms to leading major projects in a new sector, Sarah shares her inspiring journey, including how IoIC membership supported her through career change, boosted her confidence, and reignited her passion for learning.

We shine a spotlight on Jacqueline Shalks-White, Internal Communications Manager at Electricity North West. With over 25 years in internal comms, Jacqueline shares her passion for the profession and encourages newcomers to stay curious, embrace change, and connect with peers. Her mantra? Be bold, create ‘wow’ moments and make the most of your IoIC network.

We shine a spotlight on Sarah Bell, Communications Consultant at Bell Kiva Consulting Limited, as she reflects on a career spanning more than 20 years in communications. From working across diverse sectors to launching her own consultancy, Sarah shares how a passion for purposeful communication continues to shape her work and empower organisations to better connect with their people.

We shine a spotlight on Rebecca Grundy, Deputy Head of Communications & Engagement (Internal) at Durham University, on her journey into internal comms and why a people-focused approach drives her passion.

We shine a spotlight on Norton Hill, Senior Colleague Communications Manager at Centrica as he shares how understanding the reach and behavioural impact of his content has deepened his audience insight and shaped his approach to content creation, with IoIC membership playing a crucial role in developing these skills.

We shine a spotlight on Charlene Perry, Head of Internal Communication and Events at Super Group Ltd, as she shares her inspiring career journey - from transforming child health in the NHS, leading Secretary of State change comms in the Ministry of Defence, and recently launching a global brand refresh at a leading entertainment organisation, there's a lot to tune in for!

We shine a spotlight on Donna Washtell, an alumna of IoIC's Masters in Internal Communication Management, who made the exciting transition from Executive Assistant to Internal Communication. Having witnessed first-hand throughout her career how communication - both effective and ineffective - impacts employee engagement and organisational success, Donna brings a unique perspective to the profession

We shine a spotlight on Alison Ulldemolins, who shares her passion for internal communication and how she makes the most of IoIC membership to support her role.

We shine our Member Spotlight on Katy Johnson, Assistant Internal Communications Officer at HM Land Registry as she shares what inspired her journey into internal communication.

We shine our Member Spotlight on Deanna Mathieson, Senior Internal Communications Executive at Voyage Care. Deanna found her passion for internal communication during her university placement year. A true people person with a love for writing, Deanna thrives on the dynamic and diverse world of IC!

We shine our Member Spotlight on Fidelma Horan, Senior Internal Communications and Engagement Manager at Barnett Waddingham. For Fidelma, the most valuable part of IoIC membership is connecting with professionals across industries, sharing insights and discovering that many challenges are universal.

We shine our Member Spotlight on Jennifer Reischel-Berg. From training as an actor to publishing a book, Jennifer’s journey into internal communication is anything but conventional. Discover Jennifer’s inspiring story and her take on the power of internal communication.

We shine our Member Spotlight on Emily Newman, who highlights the value of connecting with others in similar roles to share challenges and goals and shares how entering Moto into several IoIC award categories this summer has been an incredibly rewarding experience for the whole team.

We shine our Member Spotlight on Sarah Cheetham whose journey into internal communication began by chance! A recruiter offered her a unique opportunity to shape a new function at GFT, following a merger. With a background in marketing and PR, Sarah seized the challenge, creating a role that brought her talents into a fresh arena. Nearly a decade later, she’s still thriving in the same organisation.

We shine our Member Spotlight on Rosy Robles, who firmly believes that when people feel informed and valued, it creates a workplace where they want to stay, contribute, and grow. She shares how incredibly fulfilling it is to know her work supports this environment.

We shine our Member Spotlight on Graham Gartside Bernier. Discover how Graham turned a fortunate "accident" into a true passion for connecting people and shaping workplace culture.

We shine our Member Spotlight on Edyta Blachnowska, whose dedication to excellence in internal communication has earned her industry recognition and awards

We shine our Member Spotlight on Stephanie Hodgson, who shares how IoIC membership makes her feel supported and connected to a thriving professional community

Corporate Membership

Corporate Membership

IoIC has awarded 4 new Fellowships this month recognising their exemplary achievements and contributions to internal communication.

As media outlets continue to focus on the transformative nature of AI, a key point remains overlooked. In the UK in 2025, digital inclusion - equitable access to and use of information and communications technologies for participation in social and economic life – remains problematic for many. 7.9m lack basic digital skills and 3.7million UK families sit below the minimum digital living standard. In this episode, Neighbourly COO Zoe Colosimo explores the AI adoption gap and the danger AI inequality poses to society.