Training

This course focuses on the role of listening and feedback in the workplace, how it drives meaningful connection, trust, engagement and enables internal communicators to deliver measurable impact and align with strategic business priorities. The programme will be most suited to those working at Level 2 and 3 of the Profession Map, equipping them with the skills and strategic mindset required to influence and develop the listening culture in their workplace.

Harness the power of AI as a strategic tool for internal communication and drive your organisation's change programme around AI adoption.

This course is tailored for senior internal communicators who wish to leverage storytelling as a strategic tool within their organisations. It is ideal for those aiming to influence executive stakeholders, shape organisational culture, and foster alignment with business objectives through impactful storytelling.

This highly interactive virtual training focuses on deepening the knowledge, insight and professional skill set of experienced communications professionals who wish to take a further step in their own development and attain a more profound understanding and advanced skill level in effective change communications.

This half-day training will provide expert guidance and proven strategies for understanding and communicating with your hard-to-reach colleagues, including building insights, using data, channel selection and use and techniques for driving engagement. The session will also ensure you are able to measure and evaluate the success of your communications, using these insights to progress and demonstrate impact.

This masterclass is an opportunity to explore how to enhance hybrid team effectiveness using proven tools and techniques. It explores the psychology of hybrid team performance to accelerate more agile ways of working. Creating and nurturing work environments that foster inclusion and engagement is now an imperative for any line manager with people responsibility and enhanced internal communication is a vital element of team cohesion. The session offers practical starting points and the chance to ask questions, compare notes and learn from peers who are experiencing similar hybrid work challenges within their organisations.

A podcast can be a useful, effective and authentic way of talking directly to colleagues. This training course introduces you to everything you need to know if you’ve ever wondered about using podcasting in your internal communications. It will give you an introduction and an overview of how to get started with your own podcast, from planning and equipment to recording and editing.

This virtual training course, led by Jo Hall, will equip internal communicators with the confidence to know what to measure and how to measure it and how to make good data-driven decisions and recommendations. The course will also provide ways in which relevant data can be used to demonstrate the positive impact and value that internal communication adds to their organisation. Reaching beyond the basics, this course on effective measurement and evaluation will be interactive and practical to truly boost your measurement capability and credibility.