Mrs Diana Oakes, FIIC

Expert IC professional, with over 25 years' experience in journalism, PR, IC, DE&I (especially Disability and Accessibility). Self-employed Consultant at Diana Oakes Communications. Previously Communications Lead at Lloyds Banking Group.

I deliver courses and workshops in person or remote, and I'm available for various communications and DE&I consultancy projects, or event speaking on request.

• Business Partnering
• Careers & Personal Development
• IoIC
• Change Communication
• Crisis Communication
• AI
• Channels and Community Management
• Digital Communications and Technology
• Internal Events (i.e. townhalls)
• Accessibility communications
• Connection & Belonging
• Creating and Facilitating Conversations
• Employee Engagement
• Employee Experience
• Employee Voice
• Hybrid Working
• Listening
• Equity, Diversity & Inclusion
• Health and Wellbeing
• Agile Working
• Future of Internal Communication
• IC Impact
• IC Strategy and Planning
• Influencing and Advising
• Research and Measurement
• Direct Manager Communication
• Leadership Communication
• Trust
• Creating Content, Messaging & Writing
• Storytelling
• Strategy Communication
• ESG (Sustainability)
• Ethics
• Purpose, Vision & Values
• Audience and Stakeholder Groups
• International & Multi-Cultural Communications
• Organisational Culture/s and Communication
• Understanding People and Psychology