'We have a show-and-tell approach to bringing employees on our journey'
As a world-leading telecommunications and network service provider, BT knows well the importance of connecting people. While the company creates innovative solutions that keep its customers connected externally, BT Enterprise’s head of internal communication Anna Bowen works hard to do the same internally. Here, she shares the ways in which the IC team engages BT’s people, and the challenges they must overcome to do so.
This episode, Dom and Cat meet communications strategist Neil Hopkins to learn how to have inclusive, empathic conversations that build unity, even when topics are delicate and require deep diplomacy and tact.
