IoIC Chief Exec Jennifer Sproul and Dominic Walters discuss a remarkable year in Internal Comms with Jody Lewis, Head of Internal Communications at Lloyds Banking Group.
The podcast series is produced by Ed Palmer of 212 Radio
New guide: Internal Crisis Communication. Crisis communication that works starts from within. Discover how to plan, prepare and support your people through the most challenging times. IOIC certified.
Following years of post-pandemic volatility, British Airways was working hard to rebuild colleague engagement and operational performance – particularly at their home hub, Heathrow Airport, where more than 7,000 colleagues work across a wide range of roles.
National Grid is driving a once-in-a-generation transformation, doubling investment to reshape energy networks. Its “BIG Work” campaign unites 30,000 colleagues behind a shared mission to power the future.
What does it take to unite 8,000 colleagues during the busiest Christmas in Heathrow’s history? This campaign shows how creativity, connection and leadership visibility drove real impact.
The latest issue of Voice is out now. This edition explores what it means to work in a global profession, with perspectives from internal communicators around the world. It also includes expert advice on scenario planning, insights into change communication in SMEs, and a focus on the growing demand for clarity. Plus, a look ahead at how the IoIC plans to strengthen clarity, advocacy and community through to 2026.
IC Index 2025 reveals why, in uncertainty, employees scrutinise leadership communication more than ever — and how IC teams can bring empathy and care to life with practical, trust-building change tactics.
In our latest podcast episode, Jen, Dom and Cat talk to leadership coach Antoinette Gyan about what internal communication must do differently to support, retain and inspire young talent.
