Speakers
Workshop
By 2024, the AI market is projected by IDC to reach $554.3 billion (Weiss, 2020). This shows business cannot ignore AI as a disruptive force. GenAI has disrupted the disruptors, but having said that is it crucial to understand how change that driven by AI is managed by organisations at large.
Change management isn't just about introducing new systems; it's about managing the human elements of these changes. A study by the Harvard Business Review points out that 70% of change initiatives fail due to resistance from employees and a lack of adequate communication (Carucci, 2019).
The trick is not to see AI as a danger but as a tool that can improve efficiency and open new opportunities.
Consequently, the adoption of AI involves more than just technological advancements. Instead, it's a transformational process that profoundly affects every business area. The truth is that internal communication is essential to the successful deployment of AI and is neither supplementary nor optional, as evidenced by real-world examples from industries like banking, healthcare, and academics amongst others.
The human element represented by excellent internal communication remains crucial to this transformation as the workplace progresses toward an AI-infused future.
Change management isn't just about introducing new systems; it's about managing the human elements of these changes.
Three takeaways from the session:
Aimed at the following practitioner levels:
Dynamic business leader anchored in growth mindset principles to build high performance and motivated teams exhibiting integrity and empathy. A Chartered Public Relations Practitioner with expertise in culture, employee engagement and change communication in complex, multicultural organisations.
Florence Musengi an MBA graduate is a management consultant and seasoned Executive and Professional Coach with more than 25 years’ experience within corporate South Africa and other multi-nationals. She has wide experience with listed multinationals like Saab Group of Sweden (Saab Grintek), Reutech Limited SA, Paramount Group and the United Nations.
She co-founded an engineering company in radar technology and engineering project management within the defence and aerospace sector.
She founded Wayam Communications assisting organisations with Strategic Communication interventions, Organisational Change Management Strategies and Organisational Development; Brands Development and Activation; and Project Management.
Florence’s key career highlights include:
Recently she completed her MA in Internal Communications Management with Solent University/Institute of Internal Communications (UK). Published Author of two leadership development books ‘Woman At The Top’ and ‘You Are Worth It.'