Speakers
Susanna Holten
Presentation
Join this opening session to be the first to hear the results from the second IC Index.
This unique research undertaken in partnership between the IoIC and Ipsos Karian & Box, explores the impact of internal communication on UK employees and how we can drive strategic value to organisations, with a focus on Trust for the second edition. This research is ground-breaking for the IC profession and will help all practitioners improve their work by delivering great communication experiences for our people that also support the delivery of organisational outcomes. It is has been designed in consultation with leading IC thinkers and asks a robust sample of UK employees those key questions to help us understand what they want and need from internal communication and how this will help our organisations embed world class internal communication that drives organisational objectives.
Can't make it that early? Don't worry, we will be exploring the results later in the day in the Conversation Zone.
Susanna leads the IK&B team of internal communication and behaviour change consultants. She works with clients across a broad range of sectors in the IC research and strategic advisory space and also partners with clients on campaign work.
She leads the work on the IC Index in close collaboration with the IoIC.
Tsara has worked in internal communications for 18 years. She now applies her knowledge of in-house best practice to support Ipsos Karian and Box clients with their IC measurement, strategies and campaigns–as well as working on the IC Index. She is a chartered member and mentor with the IoIC.