Speakers
Lee Smith
Interactive
Join Emma Bridger and Lee Smith, co-founders of The EX Space, for an engaging and interactive session exploring insights from their upcoming book, People-First Internal Communication (Kogan Page).
As Gen AI reshapes the workplace, internal communication (IC) stands at a crossroads: adapt or risk becoming obsolete. Employees now demand a consumer-grade IC experience, while traditional IC tasks are becoming increasingly automated. So, where does that leave us?
Emma and Lee argue that the future of IC lies in collaborating with AI while doubling down on what makes us uniquely human; empathy, creativity, connection and co-creation. This session will challenge your thinking and provide useful lessons to help you reimagine your approach.
Three takeaways from the session:
It’s time to futureproof your IC career, embrace new ways of working, harness AI, and refocus on the people who truly matter.
Aimed at the following practitioner levels:
Lee Smith is an internal communication thought leader with over 35 years’ experience. He held senior roles at Lloyds Banking Group and EY, as well as co-founding the renown internal communication agency Gatehouse, now part of Gallagher’s employee experience practice. A Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations, Lee co-founded The EX Space to help raise the professional bar in employee experience. As strategy partner at IC Partners, he continues to work with clients on both sides of the Atlantic to design and deliver world class internal communication.
Emma Bridger is a leading expert in employee engagement and experience. As an award-winning author of "Employee Engagement" and "EX by Design," she brings extensive knowledge and passion to her work. With over 25 years’ experience, Emma founded People Lab and co-founded The EX Space to improve workplace experiences. Her background in psychology and business helps organisations achieve their goals through engagement. Emma has designed courses for the CIPD and contributed to the UK Government Review - Engage for Success. She has been recognised as one of the UK's most influential HR thinkers by HR Magazine.